Memberships and Awards

Memberships

Queensland Tourism Industry Council
Current Member

Queensland Tourism Industry Council (QTIC) is the peak industry body for tourism in Queensland, acting as “The Voice of Tourism”. We’re a not-for-profit, private sector, membership-based organisation representing the interests of Queensland’s tourism and hospitality industry.

The Mackay Isaac Region

Mackay Tourism Ltd.
Current member

Australian Tourism Accreditation
Accredited Tourism Business

The Australian Tourism Accreditation Program (ATAP) certifies tourism businesses that meet specific quality assurance criteria ensuring they are committed to exceeding consumer expectations with great customer service and the highest standards of business practice. All ATAP accredited businesses undertake regular onsite audits to ensure compliance.

Quality Tourism/Sustainable Tourism Accreditation

Accredited Business

Quality Tourism Accreditation means we have met specific criteria to ensure we are committed to exceeding expectations with great customer service and the highest standards of business practice.
We are also an accredited Sustainable Tourism business, creating experiences that not just meet but exceed customer expectations and demonstrate sound sustainability practices.

Australian Business Events Association
Silver Member

The Australian Business Events Association Ltd is the leading industry body responsible for representing and supporting the prosperity of the organisations and people that work in, or benefit from the Australian Business Events Sector.

Awards

	2023 Mackay Region Tourism Awards Gold Winner - Business Event Venues Category
	2022 Mackay Region Tourism Awards Gold Winner - Business Event Venues Category
	2022 Queensland Tourism Awards Silver Winner - Business Event Venues Category
	2021 Mackay Region Tourism Awards Gold Winner - Business Event Venues Category
	2019 Mackay Region Tourism Awards Gold Winner - Business Event Venues Category
	2018 Mackay Region Tourism Awards Gold Winner - Business Event Venues Category
	2018 Local Government Managers Australia (Qld) Annual Awards for Excellence Excellence in Teamwork Award (for central co-ordination, catering and local management of Elton John’s ‘Once in a Lifetime Concert’ in Mackay in Sept 2017)
	2018 Wotif Australian Town of the Year Award "With the Great Barrier Reef at its door, wallabies and kangaroos at Cape Hillsborough National Park and platypuses in the Eungella National Park, there’s no beauty more rich or rare than at Queensland’s Mackay!"
	2017 Mackay Region Tourism Awards Silver Winner - Festivals and Events Category - Mackay Mazda Festival of Arts
	2016 Mackay Region Tourism Awards Gold Winner - Business Event Venues Category
	Drovers Award Performing Arts Centre of the Year 2015 - WINNER
	Winner of the 2014 QantasLink Mackay Isaac Regional Tourism Awards Festival and Events Category for the Kiss Monster Tour - WINNER
	2013 Inclusive Community Champion Awards (Spinal Injuries Association) Best Government Department Category, for overall ease of access, automation of doors, ice skating all abilities session and our day to day work with working with all members of the community.
	Drovers Award Performing Arts Centre of the Year 2012 - Runner Up MECC
	Mackay-Isaac Tourism Awards 2012 Other Tourism Products / Services including Events - Ice Skating at MECC
	Mackay-Isaac Tourism Awards 2011 Other Tourism Products / Services including Events - MECC
	Mackay-Isaac Tourism Awards 2011 Tourist Attractions - Runner Up MECC